TERMS & CONDITIONS
By purchasing a ticket to the Twizel Salmon & Wine Festival 2027, you agree to the following Terms & Conditions:
All Gazebo and GA tickets include entry to the festival and one festival-branded wine glass or plastic cup on arrival.All Youth tickets receive a plastic cup.
Proof of age is required to purchase and consume alcohol at the festival. Guests aged 18 years and over will receive a festival wristband upon entry.
Under 18s: Children 0-4 years receive free admission but must still hold a valid ticket. Youths aged 5–17 years must purchase a valid Youth Ticket. All attendees under 18 years of age must be accompanied by a responsible adult.
No food or beverages may be brought into the festival. Empty or sealed water bottles are permitted and may be refilled at the free water stations throughout the venue. Guests with allergies or specific dietary requirements requiring outside food should email salmonandwine@twizel.info prior to the event to request an exemption.
Guests are encouraged to bring their own low-backed camping chairs and picnic blankets.
Guests who purchase a Gazebo Package will be allocated a 4m x 4m site in a designated premium area. The package includes six Adult Tickets and priority entry from 10.30am. Only Gazebo Package holders may bring a gazebo into the festival due to limited space.
The organiser may cancel, postpone or alter the festival if circumstances outside its reasonable control make it unsafe, impractical or impossible to proceed, including but not limited to fire, flooding, severe weather, earthquake, public emergency or other unforeseen events. Any refund offered will be at the organiser's sole discretion and may exclude booking and service fees.
The festival is an all-weather event and will proceed rain, hail or shine unless the organiser determines otherwise. Please come prepared for the forecast conditions.
Except where required by law, tickets are non-refundable. Refunds will not be provided if you are unable to attend, arrive late, leave early, are refused entry or are removed from the venue for breaching these Terms & Conditions.
No dogs or other animals are permitted, except registered assistance dogs.
No pass-outs apply. Once you leave the festival site, re-entry will not be permitted.
The advertised entertainment programme, vendors and attractions are subject to change without notice.
The organiser reserves the right to refuse admission where necessary to protect the safety, security and enjoyment of all attendees.
Admission is at the attendee's own risk. To the maximum extent permitted by law, the organiser accepts no responsibility for any loss, theft, damage or injury occurring at the festival where it is not caused by the organiser's negligence.
By attending the festival, you consent to being photographed, filmed or recorded for promotional, marketing and media purposes across print, digital, television and social media without compensation.
As a condition of entry, attendees consent to reasonable security screening, including inspection of bags and personal belongings by authorised event staff or security personnel.
All tickets purchased through the official ticketing platform are subject to applicable booking and processing fees.
Attendees must comply with all lawful directions given by the organiser, event staff, security personnel and emergency services.
The organiser may refuse entry or remove any person whose behaviour interferes with the safe or enjoyable operation of the festival or who breaches these Terms & Conditions.
Entry may be refused or attendees removed if they:
Fail to comply with these Terms & Conditions.
Appear to be significantly intoxicated or under the influence of drugs.
Engage in illegal, violent, abusive, threatening, discriminatory or antisocial behaviour.
Enter restricted areas without authorisation.
Damage festival property or infrastructure.
Climb structures, staging or fencing.
Engage in behaviour that places themselves or others at risk.
Fail to follow reasonable directions from event staff or security.
21. The organiser reserves the right to confiscate prohibited items. Confiscated items will not be returned or compensated.
Prohibited Items include (but are not limited to):
Alcohol or illegal drugs.
Weapons or knives.
Glass bottles or containers.
Fireworks, flares or explosives.
Portable BBQs or open flames.
Drones.
Professional recording equipment without prior approval.
Laser pointers.
Skateboards, scooters, bicycles or rollerblades.
Air horns or amplified sound devices.
Toy weapons.
Offensive banners or signage.
Animals (other than assistance dogs).
Umbrellas are not permitted inside the festival as they obstruct the view of other guests and can create safety hazards in crowded areas. Please bring suitable wet-weather clothing such as rain jackets or ponchos if rain is forecast.
Any other item considered by the organiser to present a safety or security risk.
The following behaviours may also result in refusal of entry or eviction:
Throwing, launching or projecting any object.
Instigating violence, racism or discrimination.
Behaving in a threatening, offensive or intimidating manner.
Creating any risk to the safety of yourself or others.
22. Guests requiring medical, mobility or accessibility equipment that may otherwise be considered a prohibited item should notify event staff upon arrival.
23.Smoking and vaping are permitted only in designated smoking areas.
24.If an attendee becomes ill or injured, the organiser or event staff may arrange appropriate medical treatment or emergency evacuation where reasonably necessary. Any associated costs may be the responsibility of the attendee.
25.Please help protect the environment by using the rubbish and recycling bins provided. Attendees must not damage vegetation, wildlife, facilities or other property at the venue.
26.Swimming in any nearby rivers, streams, lakes, ponds or other bodies of water is strictly prohibited. Anyone choosing to enter the water does so entirely at their own risk, and the organiser accepts no liability for any resulting injury, loss or damage.
27.Amendments to Terms & Conditions
The organiser reserves the right to amend, update or vary these Terms & Conditions at any time prior to the Twizel Salmon & Wine Festival 2027. Any changes will be published on the official festival website and will take effect from the time of publication. By attending the festival, ticket holders agree to be bound by the most current version of these Terms & Condition